We accept the following type of payment

• FPX Online Banking
• Bank Transfer

FPX (Financial Process Exchange) is Malaysia's national online payment gateway that enables you to make secure, real-time payments directly from your bank account. This convenient method eliminates the need to manually enter banking details or send payment receipts.

Benefits of FPX Payment:

• Instant Confirmation - Payment is confirmed immediately upon successful transaction
• No Manual Receipt Required - No need to email payment proof or transaction details
• Secure & Direct - Payments are processed through your bank's secure platform
• No Transaction Fees - BSM.my absorbs all FPX processing fees for your convenience

Supported Banks:

FPX supports all major Malaysian banks including Maybank, CIMB, Public Bank, Hong Leong Bank, RHB, AmBank, Bank Islam, Bank Rakyat, UOB, OCBC, Standard Chartered, HSBC, Affin Bank, Alliance Bank, and many more.

Payment Process:

1. Select "FPX Online Banking" at checkout
2. Choose your bank from the list
3. You will be redirected to your bank's secure login page when you make payment from your order
4. Authorize the payment using your bank's authentication method (TAC/SMS OTP/Secure2u)
5. Upon successful payment, you'll be redirected back to BSM.my with instant confirmation

Important Notes:

• Please ensure FPX daily limit is sufficient to fulfill your purchase value before initiating the order

  Note: If insufficient, please adjust at your bank's setting and this may trigger 12 hours cooling off period by Bank.

• Complete the payment within 30 minutes of placing your order, or your reservation will be cancelled
• Do not close the browser window during the payment process
• Failed or cancelled transactions will automatically release your order for price adjustment
• FPX transactions are subject to your bank's daily transaction limits

If you encounter any issues during FPX payment, please WhatsApp us at +6012-9388 190.

If you choose to pay via bank transfer, we will reserve your item for 30 minutes. If payment is not received within the time frame given, we reserve the right to cancel your order, or provide a new quotation based on the latest spot price.

Please use DuitNow/Instant Bank Transfer instead of Interbank GIRO transfer to ensure the timing policy is met.

The following are our banking details. If you have QR-Code scanner on your phone, scan the QR-Code for our company banking details. It contains all the details you need to make payment at the ATM machine:

Upon making payment, kindly WhatsApp us at +6012-9388 190 with the following details:

• Your order number
• Payment date and time
• Transaction reference number

We may request proof of payment (bank-in slip, screen capture) if necessary. Please safeguard and keep the payment receipt for references.

Note: All banks imposed 12-hour cooling off period for new payee and changing daily transfer limit.

Inland Revenue Board of Malaysia (“IRBM”) is implementing e-Invoice which is intended to replace paper or electronic invoices, credit notes, debit notes, and refund notes nationwide.

In adherence to IRBM’s initiative, BSM.my website is registered under business name Rolling Silver Holdings Sdn Bhd will be in compliance with IRBM’s requirements starting from 1 July 2025 onwards. Below is our Company Information:

• Company Name: Rolling Silver Holdings Sdn Bhd
• Business Registration No: 201201024169
• Tax Identification No C22236096080

To facilitate the IRBM compliance, we seek your assistance to provide following; during the “check out” after the order is placed.

1) Billing to Personal

• Full name as per NRIC
• New NRIC number
• Tax Identification Number (TIN)

2) Billing to Company

• Company Name
• Business Registration Number (BRN)
• Company TIN No

At the moment, we do not have the facility to service walk-in customer.

We using third party carriers to deliver our orders. With that, we are unable to receive your payment upon delivery.

While we strive to provide the best possible service for our customers, we will not tolerate any misuse on our payment facility. We will have no choice but to suspend any accounts we find misusing our facility.